Privacy Policy

LAB TECHNOLOGY SDN. BHD.

LAB TECHNOLOGY SDN. BHD. (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our website, services, or products.

 

1. Information We Collect

We may collect the following information:

• Personal details: name, contact number, email address, billing and delivery address

• Transaction details: purchase history, payment status

• Technical data: IP address, browser type, device information

• Any information voluntarily provided through enquiries or support requests

 

2. Use of Information

Your information is used to:

• Process orders and payments

• Deliver products and provide after-sales support

• Communicate order updates and service-related notices

• Improve our products, services, and customer experience

• Comply with legal and regulatory obligations

 

3. Data Protection

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure.

 

4. Data Sharing

We do not sell or trade your personal data. Information may only be shared with:

• Logistics partners for delivery purposes

• Payment service providers

• Authorities when required by law

 

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us.

 

6. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting.